Came here after a bad experience at the Rockville store and Josh made me glad I did.
Place was busy, but he still took care of me. Quick, no runaround, and he actually listened when I told him what I was after. I knew the exact putter I wanted and he didn't try to steer me toward whatever was sitting on the rack. He went in the back and looked until he found me a brand new one. Didn't have to ask twice, didn't have to explain why I'd want that for the money I was spending.
I mentioned what happened at the other store and he was genuinely put off by it. Told me straight up that wasn't okay and that's not how customers should be treated. I appreciated that more than he probably realizes.
Left with the putter I wanted and a good feeling about the whole thing, which is not where I started my day. Thanks Josh. I'll be coming back to Tysons. Monty and the girl (sorry I forgot her name but it started with an A) helped me find some shoes too. 10/10.